SHIPPING POLICY


All India Free Shipping

 

In order to provide prompt and efficient deliveries we have pin- code wise tied up with various service providers in order to provide maximum coverage. www.fashionfromornare.in endeavors to dispatch all orders as quickly as possible using the best courier service providers by AIR to a majority of pin codes across India.

Although a tentative date of arrival is provided for each product on the product page; the standard estimated time-frames for delivery are listed here within.

  •        Ready to Ship (Unstitched Products) – 4 to 10 working days.
  •  Pre-Book/ Upcoming Stock – 7 days to 10 days after the arrival date. 
  •        To be stitched/ Stitching Service Orders – within 3 weeks after the date of submission of stitching measurements.
  •  Products for which a Request was generated (Back Ordered Products) – 3 to 4 weeks from the date of Order.

 


Pre- Booking Order

Pre- bookings are being taken for majority of stocks on our website. Pre-booking means that the designer has revealed a collection and has completed the photo shoot, however the launch is pending and the stock’s physical delivery is awaited. Since fashion has limited shelf life we are compelled to work on this model of pre-booking because the designer develops limited number of products in one go therefore, in order to provide items for all our interested clientele we too need to pre- book the quantities in advance with the ORIGINAL designer.

Even though approx. date of dispatch is mentioned in the product description page for all stocks listed under pre-booking, there might be a situation where due to unforeseen circumstance, that stock gets delayed by a few days for example: geopolitical issues, customs delays, or bad weather. In such cases, we are always willing to exchange or cancel an order if the delay is more than a few days, beyond the approx. date of dispatch. Fashion from Ornare has earned its reputation of being one of the first ones in India to get their stocks from the designers, and being a party of their worldwide international launch. Therefore, it tends to mean that there is no other player in the industry i.e. any e- commerce store, any vendor, or any importer who can deliver the latest collections faster than us.

Original Pakistani Suits & Dress Materials are usually sold out during the pre-booking period, so we recommend that you place your order as soon as possible to avoid delays and plan ahead of time if you are placing an order. Furthermore, an APPROXIMATE DATE OF DISPATCH is generally mentioned in the "Product Description Page" on every product listed on the website. Products which are booked under “per- booking” for all such products the delivery can take from 1 week to 4 weeks depending upon when the shipment arrives.

Kindly go through our “Return Policy” for details.

At times there could be that an order has 2 or more products where in one or more products may be in pre- booking and others in ready to ship in such cases the delivery schedule shall be different for different products basis the stock’s availability and it’s status, may be through different or same courier partners.

However, the exact order delivery status can be checked by logging into “My Account” on www.fashionfromornare.in under “Manage Orders” where the delivery status is dynamic and is updated at each interval before finally it has been collected by the delivery partner. The Delivery Status shall have the following updates: processing dispatch, ready for pick up and dispatched.

          ·         Processing Dispatch- If the product is Ready to Ship then processing dispatch refers to the standard operating procedures undertaken by the quality assurance team where the final check is done such as: all the items in the product (for example: laces/ buttons/ separate sleeves/ neck line/ embroidery patches if any) are all OK and the product is complete before it is sent to the packaging unit. For products which are sent for stitching or are under pre- booking or a back order request is generated till the internal status of the product is not ready to ship until then the status for the customer shall remain as processing dispatch. 

·         Ready for Pick up- Is when the packing is complete and is sent to the dispatch desk. 

·         Dispatched is when the dispatch desk has handed over the parcel to the courier service provider.

 Post hand over the status shall be updated by the courier service provider and can be checked by the client here itself.

For more information refer our: “Courier Tracking Guide”.       

FFO will not be held liable for any delays caused by the Courier Company; however, we are always willing to cooperate with you if delivery is disrupted for any reason.

 


SHIPPING INTERNATIONALLY- (BEYOND INDIA)

We offer low-cost international shipping.

Actual International shipping rates will vary depending on the package's weight and dimensions. International orders are shipped via both: DHL and FEDEX. For more information – feel free to whatsapp us at +91.9310633393.

**All taxes and customs duties (if any) will be incurred by the purchaser in compliance with local regulations.

The expected time of delivery for International orders will be anywhere between 10 days to 45 days depending upon the location of the delivery.