CANCELLATION POLICY

 

Cancellation of Order: Fashion from Ornare

Any order placed for a product that is offered at an inaccurate price, unserviceable COD, delay in stock arrival, or for any other reason may be refused or cancelled by www.fashionfromornare.in and the customer shall be informed with the stated reason via an e- mail. The cancellation shall hold true regardless of whether the order has been verified and/or payment has been received. The consumer will receive a 100% refund in such case (in accordance with the returns policy). In the mean time the customer is free to re- order.

Cancellation by Customer

Sadly, once the order has been placed, we will not be able to cancel it. Whether an order is "Under Process" or "Shipped," this still holds true.

International Order (Shipped out of India)

We regretfully cannot cancel, exchange, or return any orders that are dispatched outside of India.

 

REFUND POLICY

Refunds of your order will be done in form of returning the amount as per the returns policy. 100% refund will be done only if the order has been cancelled by Fashion from Ornare.

Tracking your Order

Once your order is shipped, the tracking of your order is available under Manage Orders in My Account at www.fashionfromornare.in. Please be aware that once the shipping label is created, the tracking information system on www.fashionfromornare.in is technically integrated with the website of the courier service provider and typically takes 2- 8 business hours to update. Please note that the order status may show “Processing” till the time the order is undelivered.

Our system integrated and system-generated returns policy makes the refund process incredibly straightforward.

You may reach out to our customer support desk via an e- mail on care@fashionfromornare.in which is available from Monday to Saturday (11:00 am to 6:00 pm- Indian Standard Time). Any request received post working hours will be answered on the following working day.